Support
Elephrend is a small operation, so support is a real person reading an inbox. Write to us and you will get an answer.
Email us
For anything about your data, privacy, or getting off the waitlist, use privacy@elephrend.com instead — it goes to the same place but keeps those requests together. Our goal is to respond within 30 days, and usually much sooner.
Questions we get
- When does Elephrend launch?
We do not have a date to give you. Elephrend is finished enough to submit to Apple, and it has to clear App Store review before anyone can install it — that is not a timeline we control, so we are not going to invent one.
The waitlist gets told first. If you have signed up, you will hear from us before we announce it anywhere else.
- What platforms will it run on?
iOS first. Android is on the roadmap but is not built yet, and we are not going to guess at when it will be. There is no web version planned.
- How do I delete my data?
In the app, the delete-account flow removes your synced data from Supabase, deletes your sign-in, and clears the app's local data, local media, and scheduled reminders from your device. You can also export everything as a JSON file first.
To have your email address taken off the website waitlist, email privacy@elephrend.com and ask. Both are described in more detail in the privacy policy.
- Do I have to let it read my contacts or use the microphone?
No. Contacts, microphone, speech recognition, notifications, and photo access are each asked for only when a feature needs them, and you can decline any of them and keep using the app with that feature turned off.
Not covered here? support@elephrend.com.